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Shipping & Returns


*** Note that currently due to industry holiday closures orders may not ship until the end of January 2018 ***

Shipping

  • All of our pieces are made to order and as our manufacturing process normally takes up to 10 working day, orders cannot ship before then.
  • Orders shipping to Australian addresses attract a $15 shipping charge and utilize Australia Post's Express Post service with "signature required".
  • Orders shipping to overseas addresses attract varying shipping charges using Australia Post's international rates but exclude any import duties levied by the destination country.


Returns

  • Returns can only be accepted for manufacturing faults claimed within the warranty period.
  • Returns cannot be accepted for wear and tear, or damage of any kind including accidental or negligent.
  • Returns cannot be accepted for variations in size, colour or setting because all pieces are handcrafted and as such variations exist from piece to piece.


If you have any question about Shipping or Returns please use our Contact Us page.



Made with pride using Swarovski crystals